Support · ConeFire Kiln Desk
Questions about ramp–hold segments, cone validation, shelf packing sketches, or a stubborn fault-clinic path? Reach the studio desk directly—we read every note.
hugosabate66@icloud.comBefore you write
These details help us reply with a useful fix instead of a generic checklist:
- iOS version and device model
- Ware stage, clay family, and target cone you were building
- Whether the issue is on the live bench, validator, shelf planner, or export card
- Screenshots of the curve or error if you can share them
Quick answers
- Offline use: Schedules, validators, and clinic paths run on-device—no account required.
- Units: Switch °F/°C on the ramp–hold bench; duration recalculates immediately.
- Presets: Cone 06 bisque, cone 6 oxidation, and slow-cool crystal starts are editable seeds, not locked recipes.
- Exports: Program cards are plain-language segment tables meant for controllers and kiln logs.
Email the desk
Prefer a short form? It opens your mail app addressed to hugosabate66@icloud.com.